News

Customer driven

The long game By Martin Hill, Group Director of Strategic Partnerships As businesses seek differentiation in an ever more transparent, boundary free environment, fantastic service must be a winner. It can also help to move discussions away from price. And now, in an increasingly digital world, there is another crucial benefit – free advertising from […]

Harnessing change

A bold call By Martin Hill, Group Director of Strategic Partnerships The last year has demonstrated the agility, inherent in motor retailing, at its best. For many, it was about survival, but that takes nothing away from the changes made. Being recognised as the Most Improved Dealership in the Motor Trader Awards against this backdrop […]

Creating confidence can create more sales

With the Bank of England forecasting a strong economic recovery after what will be a difficult Q1, dealers can help their customers and themselves by reconsidering what changes they might make to their business models now ready for the ‘new normal’.

Dealers Can Benefit from the Forecast Bounce Back by ‘Building the Love’ Now

Four in ten consumers report a rise in anxiety or stress as a result of the Covid-19 pandemic. “GDP is projected to recover rapidly towards pre-Covid levels over 2021, as the vaccination programme is assumed to lead to an easing of Covid-related restrictions and people’s health concerns.” Bank of England 04/02/21

Motor Finance – Pricing Discretion and Lender Choice

As motor retailer race towards 28th January and the Financial Conduct Authority (FCA) ban on discretionary commission, questions continue to surface notable among these are the potential for any limited discretion and ‘rules’ for lender selection that may be feasible.  Compliance expert Tara Williams, Group Chief Risk and Compliance Officer at AutoProtect Group is very clear, […]

Doing The Right Thing for Customers Drives Success

AutoProtect Group is immensely proud to have been recognised by motor retailers as the recommended GAP supplier for a fourth consecutive year following research by Automotive Management.