FCA Consumer Duty announcement adds focus to culture
The regulator is aiming for higher standards that will “require more judgement and less box-ticking” By Tara Williams, Managing Director at i-Comply
News
PCP & PCH – The SMART Addition
When it comes to car finance, PCPs (Personal Contract Purchase) and, more recently, PCH (Personal Contract Hire), have become increasingly popular ways to purchase a new or used car (often up to a maximum of five years old).
Building trust via AutoProtect’s SMART Insurance
4.9/5 Trustpilot rating – customer rating of AutoProtect’s Smart Insurance, supported uniquely by the business’ UK wide Shine! mobile repair business.
Customer driven
The long game By Martin Hill, Group Director of Strategic Partnerships As businesses seek differentiation in an ever more transparent, boundary free environment, fantastic service must be a winner. It can also help to move discussions away from price. And now, in an increasingly digital world, there is another crucial benefit – free advertising from […]
Tim Hudson joins AutoProtect Group as Chief Sales and Marketing Officer
AutoProtect Group has appointed Tim Hudson to the newly created role of Chief Sales and Marketing Officer a step that provides a clear signal of the Group’s ambition and commitment to growth.
Harnessing change
A bold call By Martin Hill, Group Director of Strategic Partnerships The last year has demonstrated the agility, inherent in motor retailing, at its best. For many, it was about survival, but that takes nothing away from the changes made. Being recognised as the Most Improved Dealership in the Motor Trader Awards against this backdrop […]
Creating confidence can create more sales
With the Bank of England forecasting a strong economic recovery after what will be a difficult Q1, dealers can help their customers and themselves by reconsidering what changes they might make to their business models now ready for the ‘new normal’.
Dealers Can Benefit from the Forecast Bounce Back by ‘Building the Love’ Now
Four in ten consumers report a rise in anxiety or stress as a result of the Covid-19 pandemic. “GDP is projected to recover rapidly towards pre-Covid levels over 2021, as the vaccination programme is assumed to lead to an easing of Covid-related restrictions and people’s health concerns.” Bank of England 04/02/21