AutoProtect is proud of our products, technology, and above all our people and commitment to service. The motor industry in which we operate is highly competitive and this is entirely true for the added-value product sector. It is why, in what is arguably the motor retail industry’s leading awards event, we are so proud to have been shortlisted in the WARRANTY/ADDED-VALUE INSURANCE PRODUCTS PROVIDER OF THE YEAR AWARD category.
To quote Motor Trader; ‘The Motor Trader Industry Awards are widely viewed as the industry’s Oscars and are now in their 30th year. The awards pay tribute to companies and individuals who are able to demonstrate excellence in their field, exceptional customer service, and innovation.’
The Motor Trader Awards are independently assessed and judged by respected industry experts, including the MD of the Motor Ombudsman organisation. As such, these awards represent a tremendous benchmarking opportunity. Making a shortlist of just three organisations, in itself a source of pride for the AutoProtect Group.
AutoProtect has been shortlisted for the impressive impact of its Shine! business and Smart Repair Insurance product, both of which have made huge strides forward over the last eighteen months;
- In 2019, Shine! successfully completed 67,581 repairs, making it the UK leader
- Shine! holds the Vehicle Damage Repair Kitemark, the first mobile repairer to achieve this standard
- In 2019, Shine! won the BSI Excellence Award
- Over 80% of customers make a claim on their Smart Repair insurance with AutoProtect
- Shine and Smart insurance continue to enhance AutoProtect Group’s overall Trustpilot rating; EXCELLENT from almost 6000 verified customer reviews
- The development work for both Shine! and Smart has been focused upon delivering positive customer outcomes – and upon ensuring customers and dealers know that the propositions of both can be trusted and relied upon when needed.
Customer feedback suggests we have definitely been on the right path and being shortlisted for such a prestigious award is another encouraging step as we seek to develop the quality of everything we do.