AutoProtect (MBI) Ltd has today announced that SHaW International Holdings Limited (SHaW), the founding management shareholders, have sold their 50% interest to their joint-venture partners Correlation Investments Limited (CIL).
By Nick Wake, AutoProtect Director What advice can you give dealers to improve their warranty sales performance after the car sale in aftersales, contact centres, SMS and emails?
Sinclair Motor Group builds trust with its own-branded AutoProtect GAP and SMART products.
By Mike Macaulay, Head of Corporate Sales, AutoProtect What advice would you give to dealers on maximising sales of Paint Protection and Car Care products in the March plate-change month?
By Mike Macaulay, Head of Corporate Sales, AutoProtect Can you highlight key trends and developments when it comes to GAP sales? Does anything stick out?
RTI and GAP products are becoming increasingly important to motor retailers. By adding value to the bottom-line, lifetime value, customer retention and customer satisfaction; equally they can be missed. Indeed, satisfaction can turn to dissatisfaction if things go wrong and unfortunately this continues to happen.
By Mike Macaulay, Head of Corporate Sales, AutoProtect Even those of us with a ‘glass half-full’ mentality cannot overlook the reality that 2018 will be a tougher year for many involved in car retailing.
In March’s issue of Motor Trader, AutoProtect was asked to comment on their special focus warranties. Nick Wake, Sales Director, has provided his response below
Traditional claims processes for added value services can benefit from a more ‘customer-engaged’ approach; that is exactly what AutoProtect has discovered; the outcome is higher customer satisfaction and a faster process overall.
A strategy focused upon building
In the aftermath of new FCA regulation