A year of change and challenge for the GAP insurance market has seen AutoProtect turn threat into opportunity. Sales have grown overall as dealers, who embraced the change and new approaches championed by AutoProtect, provided an encouraging overall performance. In November, the ‘icing was added to the cake’ with AutoProtect winning the approval of the judging panel at the UK Corporate Excellence Awards.
AutoProtect was recognised for its approach to Asset Protection Insurance with the Corporate Excellence citation noting; “We believe in rewarding firms that have created a reputation founded on their dedication to excellence, and which have shown that they are at the forefront of their sector – we are honoured to announce that by this assessment AutoProtect is a winner.” It was recognition for a great deal of hard work by the whole AutoProtect team as Mike Macaulay, AutoProtect’s Head of Corporate Sales notes;
“I think our long-term commitment to a customer-centric approach to GAP has served us well over the last year. We probably gave ourselves a considerable advantage because we and many of our dealers were well on the journey to the changes the FCA required. This was not luck it was sound strategy. This award is reward for the long-term approach we continue to embrace and for a good deal of hard work right across our team. I am very chuffed!”
The Corporate Excellence assessment process involves in-depth research to evaluate the performance of nominated candidates over the past year, their market, their methods and their competition to determine and reward those businesses which they believe are ahead of the pack.