AutoProtect chosen as AM Dealer Recommended GAP Supplier for third consecutive year

AutoProtect is immensely proud to have been recognised by motor retailers as the recommended GAP supplier for a third consecutive year following research by Automotive Management.

Earning the trust of motor retailers and their customers is at the heart of the AutoProtect approach. To deliver upon this, a simple business-wide mantra of; ‘doing the right thing’ for customers is embedded into the culture, products, processes and controls of the business and it makes a difference that customers feel and value. This, in turn, reflects upon the motor retailer, helping their reputation and retention; after all, a successful GAP/RTI claim places the original supplying retailer in pole position to sell another car. Just as importantly, a successful claim can help create an advocate for the dealer involved.

As of November 2019, AutoProtect is rated ‘Excellent’ on Trustpilot, the result of over 5000 verified customer reviews. In the spirit of integrity and transparency, this customer feedback reflects customer experience from across our product portfolio, not just GAP/RTI. GAP claim feedback does make up a high number of the Trustpilot reviews, such as this one published in November 2019:

“Nearly three years elapsed when our car was accidentally written off, leaving us after insurance payout with finance outstanding. We then realised the AutoProtect GAP Insurance was still valid. It was simple to make a claim, there was no fussing around and our claim was met and paid out curing my scepticism and realising the true worth of AutoProtect return to invoice insurance which covered the loss and gave us a big deposit.”

AutoProtect has grown in scale and reputation by re-inventing its products and support services consistently. In what will continue to be a dynamic market, this appetite to be ahead of the change curve will continue to add value to the motor retail sector. Being an added-value supplier is about more than just products; is also about standing side-by-side to support motor retailers, something seen as being increasingly important moving forward.

Leading-edge technology, a thirst to increase speed in claims, plain English documentation, apps that place customers in control of their claims and support to help dealers to provide a customer experience that embraces compliance are just some of the AutoProtect areas that dealers value.

In a changing market, AutoProtect believes in being bold and gaining greater success together by delighting customers right across their car buying and ownership journeys.

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