By concentrating on ‘why F&I’ there need not be a choice between revenue and customer value By Tara Williams, AutoProtect Group Chief Risk and Compliance Officer In September the Financial Conduct Authority (FCA) will start its work to measure the success of the new rules for motor finance that came into force in January. The […]
The regulator is aiming for higher standards that will “require more judgement and less box-ticking” By Tara Williams, Managing Director at i-Comply In mid-July, the Financial Conduct Authority (FCA) published its first business plan under new Chief Executive Nikhil Rathi. After a challenging last year, Rathi accentuates the positives stating that the organisation; “acted with […]
Re-imagining the roles of added value services The car retailing landscape has changed significantly over the last year. The COVID-19 pandemic, the subsequent shift to omnichannel retailing, new Financial Conduct Authority (FCA) rules for motor finance, the emergence of online used car retailing brands, the increasing presence of alternative fuelled cars and the trend by […]
The regulator is aiming for higher standards that will “require more judgement and less box-ticking” By Tara Williams, Managing Director at i-Comply
4.9/5 Trustpilot rating – customer rating of AutoProtect’s Smart Insurance, supported uniquely by the business’ UK wide Shine! mobile repair business.
The long game By Martin Hill, Group Director of Strategic Partnerships As businesses seek differentiation in an ever more transparent, boundary free environment, fantastic service must be a winner. It can also help to move discussions away from price. And now, in an increasingly digital world, there is another crucial benefit – free advertising from […]
AutoProtect Group has appointed Tim Hudson to the newly created role of Chief Sales and Marketing Officer a step that provides a clear signal of the Group’s ambition and commitment to growth.